Managed & co-managed IT
IT that answers the phone.
Patching, endpoint protection, backups that get restore-tested, and a help desk your staff can actually reach. Fifteen years of running production environments across New York and New Jersey.
From $125per user per month, rolling agreement
No lock-indefined notice period instead of a multi-year contract
NY / LI / NJremote-first, on-site when the job needs hands
Published pricing. The industry range is $75 to $250 per user.
What is included
Six things, in every agreement, with a monthly report showing what actually happened.
- Patching. Operating system and third-party updates on a tested schedule, in a maintenance window you agreed to.
- Endpoint protection. Managed detection and response on every device, with automated containment running continuously.
- Backup. Protected daily, and we test a restore monthly. A backup nobody has restored from is a hypothesis.
- Identity. Joiner, mover, leaver handled properly. MFA enforced, access reviewed quarterly.
- Help desk. Email, phone, or portal, with response targets written into the agreement by severity.
- Reporting. Tickets, patch compliance, backup success, every month.
Already have someone?
Co-managed works when your internal person is good but outnumbered. We take the specialist load, the after-hours coverage, or the project work, and your team keeps the relationships and the daily rhythm.
- We write down who owns what, so nothing falls in the gap between us.
- That boundary goes in the agreement, not in an email thread.
- Your person stops being the single point of failure for the whole company.
Thirty minutes, and you will know where you stand.
No pitch deck. We look at what you are running, tell you what we would do first, and you decide whether that is worth paying for.